Shipping Policy

At Vezil, we work hard to make sure your order is processed and delivered as smoothly as possible. Please review the shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During busy periods, holidays, promotions, or unexpected circumstances, processing times may take longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your location, shipping method, product availability, and the carrier handling your package.

Typical delivery times may range from 7–20 business days.

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs processing, holidays, or other circumstances beyond our control.

Tracking Your Order

When tracking information is available, it will be provided to you by email.

Please allow some time for tracking information to become active after your order has been shipped.

Shipping Address

Please make sure your shipping address is accurate and complete when placing your order.

Vezil is not responsible for delays, returned packages, or additional shipping costs caused by an incorrect or incomplete shipping address provided by the customer.

Customs & Duties

For international orders, customs duties, taxes, or other import fees may apply depending on the destination country.

Any applicable customs fees, duties, or taxes are the responsibility of the customer unless otherwise stated at checkout.

Lost, Delayed, or Damaged Packages

If your package appears to be delayed, lost, or damaged during transit, please contact us as soon as possible.

We will work with the shipping carrier to help resolve the issue.

However, Vezil cannot guarantee delivery times once an order has been handed over to the shipping carrier.

Questions About Shipping

If you have any questions regarding your order or shipping, please contact our customer support team through the Contact Us page.

We are happy to help.

Thank you for shopping with Vezil.