Privacy Policy

At Vezil, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through our website.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Order and transaction information
• Information you provide when contacting customer support
• Device, browser, IP address, and website usage information

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill your orders
• Provide shipping and delivery services
• Communicate with you about your orders
• Respond to customer service requests
• Process payments
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized activity
• Send promotional communications when permitted by applicable law and where you have provided appropriate consent

3. Payment Information

Payments may be processed through third-party payment providers.

Vezil generally does not directly store complete payment card information. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

4. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and support advertising or analytics.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may work with third-party service providers for services such as payment processing, order fulfillment, shipping, analytics, advertising, website functionality, and customer support.

These providers may process information as necessary to provide their services and may have their own privacy policies.

6. Information Sharing

We may share personal information with service providers and business partners when necessary to operate our store, process orders, provide services, comply with legal requirements, prevent fraud, or protect our rights.

We do not sell your personal information as part of our ordinary business operations.

7. Data Security

We take reasonable measures designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal obligations, dispute resolution, and business recordkeeping.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including rights to access, correct, delete, or restrict certain uses of your information.

To make a privacy-related request, please contact us using the contact information provided on our website.

10. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services without appropriate supervision or consent.

We do not knowingly collect personal information from children in violation of applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.

Thank you for trusting Vezil.